"Selangor Customs praises Westport for fast clearance"

(NST 3rd Jan 2010)

The Selangor Customs Department said Westports in Port Klang is a model port for fast clearance, saying it is equipped with the best facilities.

Its director Datuk Mohd Roslan Yusof said the Customs is pleased with the continuous support and close cooperation rendered by Westports.

"While overall container volume has dropped, Customs revenue has increased because of the good working relationship that we have established and the support given by Westports to various Customs' initiatives.

"Additionally, we have good facilities provided by Westports to carry out our duties," he said at the Selangor Customs' Hari Raya gathering in Pulau Indah recently.

In a statement issued on Friday, Westports Malaysia Sdn Bhd executive director Ruben Emir Gnanalingam said the port has embarked on new initiatives with the Royal Malaysian Customs and other government agencies at the port for fast clearance of local cargo.

He said the move is to boost the efficiency and competency of clearing cargoes in Port Klang, especially at Westports.

Among the initiatives include improving the key performance indicators, resolving issues and concerns of freight forwarders and improving the overall processes that involved government procedures.

Ruben pointed out that as a gateway for the nation's trade inventory, Westports and its business partners are constantly upgrading their services to better serve the port community.

"We have been working very closely with the Royal Malaysian Customs and other government agencies over the past few years.

Constant dialogues and discussions are held on a quarterly basis to facilitate improved processes and eliminate archaic practices.

"As a result, we have together improved the quality of the service provided to port users over the past few years."